People are financially STRESSED! As you know, this feels a lot like trying to survive. The Power of Compound Interest isn't just amazing for growing money. It immediately give people HOPE for their financial future. (But they need to see the graph!)
Coach your people on their career in addition to a peformance review. This shows them that you care and helps them think long term. This will also help engage them in their careers.
People want to be heard! If you don't have a process to make this happen, people will disengage. And they will do it quickly. We recommend using Lean and the A3. This is the language that your clients will use.
To guide an SLT, you'll want someting more advanced than an A3.
Departments are more operational and the A3 is a great tool.
Everything starts with a sale. Consider a higher level process here.
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